Limited Warranty

What is covered?

Rhino Radio will fix all defects of material and workmanship. 

What is not covered?

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Rhino Radios to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.

Without limiting any other exclusion herein, Rhino Radios does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.

How long does this coverage last?

One(1) year from the date customer receives the item. 

Who is covered?

Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.

How to file a warranty claim?

To obtain a remedy under this limited warranty, you must contact either the authorized Rhino Radios reseller from whom you purchased this product or file a warranty claim on Rhino Radios online website

In order to pursue any remedy under this limited warranty, you must provide necessary information to match our record to prove??? your purchase from an authorized Rhino Radios reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Rhino Radios, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Rhino Radios to repair the product.

If it is decided that this product should be returned directly to Rhino Radios, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.

How do Rhino Radios handle your warranty? 

Rhino Radios will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

  1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Rhino Radios will also pay the shipping costs necessary to return this product once the repair is complete.

  2. Replace this product with a direct replacement or with a similar product deemed by Rhino Radios to perform substantially the same function as the original product.

  3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.

What we will not do under this limited warranty?

If this product is returned to Rhino Radios or the authorized dealer from which it was purchased or any other party authorized to repair Rhino Radios products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Rhino Radios will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Rhino Radios will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.

Limitation of liability

THE MAXIMUM LIABILITY OF RHINO RADIOS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RHINO RADIOS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.

Other Conditions

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state.

This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Rhino Radios or (iii) this product is not purchased from an authorized Rhino Radios reseller. 

Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Rhino Radios thanks you for purchasing a Rhino Radios product. We hope it will give you years of satisfaction.